Return Policy

Happy Birthday Kit – Return Policy

Please notify us within 48 hours of any damage or missing items.

Birthday kits and loot bags may only be returned complete, including all components originally specified, and in new, unopened condition. Components may not be returned individually.

If you wish to return a kit or loot bags, please contact us for a return authorization within ten days of receipt and quote your ORDER ID.  We will issue a refund for the cost of the product plus tax, less any shipping charges.  The refund will be credited against your method of payment.

Once you have received an authorization, ship the product back with a carrier that provides tracking services.